You can reach out to us by either emailing us at firstname.lastname@example.org or clicking the 'Contact Us' tab on the website. After that, fill up the form and submit it. Following your submission, someone from Enviro's Business Development Team will get in touch with you.
You can download ‘Enviro India’ App from Playstore or App Store. You can also scan the QR code or get a direct link to download the App on your phone by filling the required details in the Download App section on the Home Page.
On the Home Page, Tap on LOGIN/REGISTER. Then tap on New User? Register now. If you are a resident, then select Residential and if you are a Commercial Client, then select Commercial Client. It will direct you to the Registration Form. Fill the required details and submit. Please note that the User ID will be your meter ID and you can set your own password.
Select ‘Manage your Meter’ option from the Home Page. Select the desired payment option to recharge your meter. Fill the required details and complete the payment process. You can pay using Debit Card/ Credit Card/Net Banking/e-wallet.
The payment process for meter recharge is fully automated and does not require manual intervention. The successful payment is immediately updated in the meter balance but sometime due to connectivity issue or any interruption from user during the process of online payment, the process breaks and transaction does not get through. In such a case if the payment has been debited from the client's end and is not reflecting in the meter then client should wait for three days as failed payment gets refunded to the client's account within that rime. If the client doesn’t get the refund amount in three days, then he/she may lodge a complaint with the Client Service Cell.
Yes, certainly. The option "Transaction History" under the tab ‘Manage Your Meter’ provides you the detail of the complete payment done till date. If needed, you can export this data on Excel too. Please note the payments done through cheque or cash at Accounts desk in the Town Square are not reflected in Transactions History.
On the Home Page, tap on ‘Service Request’. Select ‘New Request’. Fill the required details and tap on ‘Submit’. You will receive a confirmation SMS within 5 minutes if the request is registered between 8 AM to 7 PM, else you will receive the confirmation the next day.