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complaints and communications, Facility Managers, facility operations, Integrated Facility Management, Integrated Facility Management Services (IFMS), RWA, Workflow automation

Unified Complaint Management for Residential Societies vs. Multiple-Vendor Management

January 28, 2026 / Debashish Mukherjee

Residential Complaints be it inside their homes or the common areas, is the daily lookout of Facility operations — and how an Integrated Facility Management Services company manage these, governs the resident satisfaction levels leading to perceived professionalism towards the Brand, and justification of the operating costs. Two common models

complaint management, facility manager, facility operations, FM manager, integrated facility management model, integrated facility management services company, offices, RWA, societies

How Enviro Used IoT During Covid-19 to Keep Facilities Management Running Costs Low

March 25, 2023 / Pankhuri Mehta

The COVID-19 pandemic presented many challenges for facility management companies, as these FM companies were trying to keep the things moving and not get stuck with pandemic. With the need to maintain safe and functional buildings while also keeping costs low, Enviro made the best use of IoT technology to